4upsbattery.com's
policy is to provide our customers with superior customer service.
All of
our products carry a 100% satisfaction guarantee. If, for any reason, you're
not completely satisfied with your purchase, return the product(s) to us
within 30 days and we will refund the full product price. Also, most of our
batteries carry a one year manufacturer's warranty against defects in
material and workmanship. Be aware that there is a 20% Restocking Fee for
the return of products that are not defective.
We will refund shipping costs only if the result is our error (wrong item
shipped, shipping damage). Customers are responsible for all shipping
charges back to us on returned items unless there was an incorrect item(s)
shipped, in which we will refund the shipping charges.
In order to return a product, e-mail us
at
info@4upsbattery.com .Please include your name, day-time phone
number, order number and the reason for the return. We will provide you with
a Return Merchandise Authorization (RMA) number and complete instructions on
how to ship the product(s) back to us.
